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Adobe Acrobat 9 Error

Is anyone else having this problem? I am using Adobe Acrobat 9 Pro Extended. Starting last week, Acrobat keeps crashing on me. It almost always crashed if I OCR a document and then try to save it. Also, it will crash sometimes if I open a scanned document and then try to save it.

The error message I receive is:

Adobe Acrobat 9.1 was encountered a problem and needs to close. We are sorry for the inconvenience.

When I click to get more information, I discover the following Error signature:

AppName: acrobat.exe

AppVer: 9.1.0.163

ModName: ntdll.dll

ModVer: 5.1.2600.2180

Offset: 00018fea

My computer is running fine, otherwise. I have tried repairing my installation of Acrobat and that was of no assistance.

Does anyone have any suggestions?


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Category: Acrobat, Software
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  • efax says:

    Delete all the acrobat files and restart. Then download them again. That should do it.

    April 21, 2009 at 7:31 am

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