I do almost all of my simple administrative tasks myself. Mostly because I try to automate them to make the tasks simple and fast to perform. There is one thing, however, that I hate doing: certified mail. It is a pain to deal with and I always delegate that task to my assistant. I have recently discovered a new service that may make certified mail as easy to handle as other routine tasks. This service, called Simple Certified Mail, automates much of the process. Recently I was able to find out more about this service from Keith Pickholz, Marketing Director at Simple Certified Mail.  An interview with Charles Crutchfield, the founder of Simple Certified Mail appears below.

What is SimpleCertifiedMail.com?

SimpleCertifiedMail.com is an easy-to-use, web-based service that dramatically speeds up and simplifies the preparation and management of Certified Mail, which is a key process at many law firms. In fact, customers report 75% improvements in productivity when using SimpleCertifiedMail.com.

Tell me more about SimpleCertifiedMail.com. Why is it better?

SimpleCertifiedMail.com improves every step of the Certified Mail process.  Let’s start with preparing and sending Certified Mail.

With SimpleCertifiedMail.com, there are no manual forms to fill out, or special forms to put through your printer. And there’s no need to apply stamps or use a postal meter. You simply login to our service, enter the recipient address, and select whether the item is being sent with or without Return Receipt (Electronic). SimpleCertifiedMail.com prints the address and the electronic postage, along with the appropriate Certified Mail bar codes (what we call a Certified Mail “label”) on standard paper from any printer. Everything you need to mail the item, and the whole process takes 30 seconds.

Once you’ve printed the Certified Mail “label” you just slip the Certified Mail label, and your document, into one of the special window envelopes we supply for free, and drop in any mailbox. That’s it for mailing.

Sounds like it saves a lot of time. But what about getting Proof of Delivery?

Good question. Of course, the reason people use Certified Mail is to get signed Proofs of Delivery. SimpleCertifiedMail.com eliminates the old-fashioned green cards, what the US Post Office calls the PS3811. There are lots of problems with green cards: wondering whether they have been signed; waiting for their return; and then having to file the cards to make sure they don’t get lost. Ten years ago the Post Office developed a more modern system, called Return Receipt (Electronic) that returns the Signature and Proof of Delivery as a PDF file, and carries the same legal clout, but normally you have to go to the Post Office counter to request it for every single Certified Mail item.

SimpleCertifiedMail.com plugs you right into Return Receipt (Electronic) without leaving your desk. When one of our Certified Mail letters is delivered, the Mail Carrier collects the signature from the recipient on a form, and it is posted as a PDF file on our web site the very next morning. So you get the signature immediately, you can print out the PDF; you can save it to your case file; and you can leave it on our servers where we maintain all your records for seven years.

The rest of the interview appears below the break