At I Heart Tech, Adriana Linares is blogging about 10 Critical Computer Skills Every Attorney Should Know. In her first post of the series, she talks about operating system and file management essentials. Some of the skills that she covers are things such as creating a new folder and using the Shift and Ctrl keys to select files and folders.
She also provides links to tutorials on things such as moving windows, hiding windows, and switching between windows. I am constantly amazed as the number of people that I run across who do not realize the value of their computer’s ability to multi-task.
I have encountered people before who thought they had to close Outlook to use a different program. Some people have no idea what it means to minimize a window. Similarly, some have no idea how to move a window (or even that you could move or resize a window).
Sometimes it is easy to forget that people don’t have these basic skills. Most of the time, that is not their fault. Many people had a computer put in front of them, told how to operate a particular program essential to their job and then left to their own devices. Stated simply, this is what happens without proper training.
Look around your workplace, are there employees who do not know these basic skills. If so, send them to training. These are essential skills to have so people can operate their computers more effectively. The more effectively and efficiently they can operate their computers, the more efficient they can be when working for you.