I was going to go into a long involved story about what happened to me this morning. However, I decided that this is much more simple. If you are having a problem with your computer. Do not contact your IT person about the problem until you have at least rebooted the computer once. Why? Because that is the first thing I (and everyone else I know) is going to have you do.

Reboot. If you still have the problem after rebooting, then contact someone.